Brantford General Hospital at 200 Terrace Hill Street in Brantford, Ontario

Reviews about Brantford General Hospital

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  My elderly grandmother was taken to this hospital VIA 911, I meet her inside in emergancy. She is scared and suffering from Alzheimer's. The hospital staff felt it was fine to leave her just inside the doors in the hallway ( which was cold) from 9:30ish when we arrived until 4am when we left. We asked if they could even move her just around the corner where the lights where off they declined. My 86 year old grandma was in pain and could not walk. 3 nurses sat at their station having conversations of the weekend ( I could hear it all as I was maybe 4 feet away), while they enjoyed their conversation I was toileting my grandmother after asking several times for help with nothing but eye rolling.. I had to request she get something to help with her pain as they offered nothing not even water... Here is to say I will not be donating any money this year to Brantford hospital if they are only paying for such inconsiderate and rude staff... However I will mention one staff member ( she was making rounds cleaning and helping) she was very kind and all employees should look to her on how to deal with people !
  by kayla green

  November 15, 2017
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  I have a loved one currently in the hospital and assigned to a room. I can certainly understand the challenges of social medicine. With that in mind we would certainly rate the staff fairly high maybe a 4 out of 5. Some obviously more helpful than others. Much the same for the several doctors that had seen christine. The cleaning staff and food people were also very helpful but slightly disorganized. I can only assume this is partially due to under staffing? Or in some cases insufficient training possibly? Our big issue which we felt was ridiculous is this, there is what appears to be black mould around the windows. On many occasions the toilet in the room was not tended to. She did bring it to the attention of the attending doctor and he said this" if the washroom is too dirty maybe you would like to go home" that is not only immoral but down right negligent. It's now 6 days in a room with no definite answers after much testing. She is now heading down for a scope in the morning then released. She is upset and crying in pain and worried the scope may not be clean! Also note in the days spent in the room she was told they do not change the sheets per visit! What about cleanliness and sweat!? Who makes these rules? Another common thread discussed with other patients were rashes on the buttocks from the toilet seats. Ugh It would seem to me on many levels there needs to be interaction and improvement at least with cleanliness and atititude. As much as we hate to do it we are considering contacting the city and brantford health unit. We would definitely like to hear back from you and assure us the scope will be a clean positive experience! Please and thank you!
  by Donald Curtis

  September 07, 2017

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